REPAIRS & SERVICING
We know how slush machines work
We have been working on slush machines since we first established in 1999, so it is fair to say we know how slush machines work. We believe that repairing and reconditioning old tired slush machines is a form of recycling and is a cost effective way to get your machine back up and running. Why wouldn’t you repair your old machine when a service costs less than 6% of a new machine?
What machines do we repair?
There are many different makes and models of Slush machine out there and the good news is that we service over 90% of them. Unfortunately we are unable to service any replica machines.
The Servicing Process
1. Initial Diagnosis
It is vital that we diagnose any faults with your machine before we start work. But most importantly whether it is cost effective to repair, If it is not, at this stage we will inform you and only be charged a £40 diagnosis fee.
2. Clean & Cleanse
Your machine will go through intense clean inside and out. We will ensure that vital connections are free from any previous syrup leaks. We will ensure that any dust and grease is blown out and removed. We will also straighten out any bent fins to the condenser.
3. Repairs
It is at this stage we will repair the faults with your machine, this may include replacement of some parts.
4. Reassembly
We will now piece your machine back together correctly exactly how it will have been done in the factory.
5. Testing
The machine will then go through 2-3 days of constant testing and checks with slush product to ensure nothing has been missed.
6. Final Clean
Your machine is nearly done, a final external clean to ensure any slush residue from testing is removed. Your machine is now ready to returned back to you!
Cost
We always do our best to keep our service costs to minimum, so we therefore offer a fixed price depending on your machine:
- Gas pressure checked
- Condenser cleaned
- Wet tested for syrup leaks
- Gas pressure checked
- Condenser cleaned
- Wet tested for syrup leaks
- Gas pressure checked
- Condenser cleaned
- Wet tested for syrup leaks
Common Repairs We Carry Out
So your machine has stopped working? Now it is losing you money every day it is out of action. But what is wrong with it? Well we carry out many different types of repairs on slush machines, some are more involved than others but do not worry this is all incorporated into the service cost. Please see below some of the common repairs we carry out:-
- Programme control boards
- Replace broken evaporator supports
- Replace broken base plates
- Replace solenoids
- Repair or replace gear motors
- Replace broken bowls
- Replace broken spirals or augers
- Repair damaged frames
- Rewire faulty electrics
- Replace faulty switches & relays
- Rewire or remove light lids
- Repair syrup leaks
How to safely leave your machine on overnight
A lot of repairs we carry out are due to slush machines being incorrectly left off or in the wrong mode overnight. This video will explain what settings to use to ensure your machine will be up and running the next day!
FAQ’s
Below are some of the common questions we get asked regarding repairing and servicing slush machines. If you still have any questions please get in touch with a member of our team.
A service usually takes 3-7 working days from when we receive the machine, however it may be longer during the summer months due to increased demand.
We offer fixed pricing for routine servicing depending on machine size:
Single bowl machine: £80*
Twin bowl machine: £110*
Triple bowl machine: £140*
*Prices exclude VAT, parts, collection and delivery.
Repairs are usually carried out during the service, so no additional time is needed. The only exception is if we need to order parts from the factory, however this is rare.
Yes, any parts required during servicing will be added onto the price of the service.
Whichever works best for you!
We can arrange for your machine to be collected by a courier at a cost of from £50 each way. It’s also possible for the courier to palletise and wrap your machine, however we do ask that you try your best to protect the machine as much as possible before collection.
Or if you’d prefer, you can bring your machine to us.
If you are unsure what make and model your machine is, our team can help you to identify it.
Please send a couple of photos of your machine to info@mrcoolit.com.
The most likely problem is that the thickness screw tightening the spring on the motor has been turned up too much. The simple solution is to loosen off the screw. On most machines, this is achieved by turning the screw clockwise, on the Ugolini it is anticlockwise.
We repair a wide range of slush machine makes and models, including:
- BRAS
- CAB
- Cofrimell
- Electro Freeze
- GBG
- Frutina
- Polar Krush
- Sencotel
- Slush Puppie
- Snowshock
- SPM Drink Systems
- Taylor
- Ugolini
We’ve been working on slush machines since we first established in 1999, so it’s fair to say we know how slush machines work.
Our experienced team of engineers know the ins and outs of slush machines from years of repairing and reconditioning old machines and returning them back to former glory.