REPAIRS & SERVICING – Currently suspended

We know how slush machines work.

We have been working on slush machines since we first established in 1999, so it is fair to say we know how slush machines work. We believe that repairing and reconditioning old tired slush machines is a form of recycling and is a cost effective way to get your machine back up and running. Why wouldn’t you repair your old machine when a service cost is only 10% of a new machine?

Servicing and repairs currently suspended

We are currently up to capacity on servicing, please check back soon for further updates.

Common Repairs We Carry Out

So your machine has stopped working, and is now losing you money every day it is out of action…but what’s wrong with it?

We carry out a full diagnosis, as well as many different types of repairs on slush machines; some are more involved than others but do not worry, this is all incorporated into the service cost. Please see below some of the common repairs we carry out:

  • Replace faulty timers
  • Replace broken evaporator supports
  • Replace broken base plates
  • Replace solenoids
  • Replace gear motors
  • Replace broken bowls
  • Replace broken spirals or augers
  • Repair damaged frames
  • Replace faulty switches & relays
  • Rewire or remove light lids
  • Repair syrup leaks

Whilst we are able to pressure test your machine, we are unable to re-gas them. If the machine has a gas-related issue, or should your machine be uneconomical to repair in any other way, we only charge a diagnosis fee of £75+VAT, plus any collection/drop off costs.

HOW TO SAFELY LEAVE YOUR MACHINE ON OVERNIGHT

A lot of repairs we carry out are due to slush machines being incorrectly left off or in the wrong mode overnight. This video will explain what settings to use to ensure your machine will be up and running the next day!

FAQ’s

Below are some of the common questions we get asked regarding repairing and servicing slush machines. If you still have any questions please get in touch with a member of our team.

A service usually takes 3-7 working days from when we receive the machine, however it may be longer during the summer months due to increased demand.

We charge a fixed price of £195* for routine servicing.

*Prices exclude VAT, parts, collection and delivery.

Repairs are usually carried out during the service, so no additional time is needed. The only exception is if we need to order parts from the manufacturer, however this is rare.

Yes, any parts required during servicing will be added onto the price of the service.

Whichever works best for you!

We can arrange for your machine to be collected by a courier at a cost of from £50 each way. It’s also possible for the courier to palletise and wrap your machine, however we do ask that you try your best to protect the machine as much as possible before collection.

Or if you’d prefer, you can bring your machine to us.

If you are unsure what make and model your machine is, our team can help you to identify it.

Please send a couple of photos of your machine to info@mrcoolit.com.

We service and repair any machine sold by Mr Cool It or Us 4 Slush since January 2019.

We’ve been working on slush machines since we first established in 1999, so it’s fair to say we know how slush machines work.

Our experienced team of engineers know the ins and outs of slush machines from years of repairing and reconditioning old machines and returning them back to former glory.

Exciting News: Mr Cool It is Relocating to Slush.co.uk and Unveiling Brand Partnerships!

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